2012年2月16日星期四

Types of Cisco Voice over IP Phones

With the proliferation of Voice over IP (VoIP) telephone technologies, sell cisco used IP Phones have become a popular choice because of an extensive selection of models covering a wide range of needs. While they employ features specific to the Cisco VoIP servers, these phones can also be used with "open source" VoIP technologies. As the phones progress toward the Cisco 9900 series, more features become available. The models listed here range from basic cubicle phones to sophisticated phones that include video conferencing capabilities.

Cisco 6900 IP Phone Series
This series of phones includes models with the same basic features, but the phones are distinguished by their line capacity, which ranges from two to 12. The 6900 series phone offers lighted hold and menu keys as well as a lighted call-waiting indicator. The series includes a speakerphone and interface for headsets. This entry-level phone offers a graphical display that can display basic images such as a corporate logo. The display also features scrollable menu selections to access additional features.

Cisco 7900 IP Phone
The cisco sell 7900 series includes a large number of models for specialized business needs. A brief survey of these models includes models 7910, 11 and 12. These phones are sets that offer minimal features. The phones in this model line are designed for common areas such as lobbies, classrooms or individual cubicles. The 7920 class includes all phones designed for mobile use. They are wireless models that connect to networks via the 802.11b and 802.11g protocols. The 7935, 36 and 37 are conference-station models that include external microphones and features suited to conduct corporate conference calls. The 7985 is a videophone that includes a high-quality camera and XGA computer LCD monitor.

Cisco Unified IP Phone 8900 Series
This series is described by Cisco as "an advanced professional media endpoint that delivers an enhanced user experience with an easy-to-use and eco-friendly ergonomic design." These phones feature high definition voice and video quality with a fast gigabyte network interface. In addition, they include VGA color computer-style displays and an external USB port. The 8900 series hosts a full feature set including programmable buttons, LEDs and the ability to handle as many as five call sessions simultaneously.

Cisco Unified IP Phone9900 Series
This series makes up selling cisco equipment highest-end phones. The series is described by the company as "an advanced collaborative media endpoint that provides voice, video, applications and accessories." The 9971, for example, features video conferencing as well as wired or wireless operation through 802.11g and Bluetooth. The LCD touch screen offers VGA resolution for ease of use and customization. These phone models are designed for high-end corporate executives and business administrators.

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The Benefits of VoIP Cisco
Voice over Internet Protocol (VoIP) telephony offers more communication options than other types of business telephone systems. VoIP works over the business computer data network, and does not need to have a separate communications network installed like other phone systems do. Because VoIP is Internet based, it works like a computer or laptop, and is given an independent IP address. This means that VoIP telephones can work from any location, and can integrate voice mail, video conferencing, or change any phone voice communication into data communication, so long as there is a connection to the Internet or the corporate network.

Cost Savings
An obvious benefit to VoIP is overall call cost. Corporations that have VoIP have the same low-cost phone calls even when facilities are located internationally. Because communications are processed through Internet data lines, this cost is usually just a few cents per call.

VoIP also offers equipment cost savings, installation and repair service savings, and expansion cost savings. With VoIP, all the phone communications issues can be handled by the internal IT (Information Technology) department, which means there is a significant manpower cost savings too.

Convenience
VoIP offers more varied customer service options like Website calling, Website call-back options, and video conferencing. Voice mail is also better organized through VoIP technology, and can be sent directly to the appropriate employee's email inbox to be dealt with at the appropriate time.

A VoIP system makes it easier to keep track of call data, by easily managing call information and converting it to a data file. Information like customer name, address, phone number, issue and solution is stored on the corporate computer hard drive, and can later be referenced by customer service agents or management at any time.

Expandability
Most businesses, no matter what their size, need some type of call center function. Under normal circumstances, every time a new call center station is set up, there is a cost, and most phone providers will not just sell the necessary equipment for one station, but instead, will sell a package of a certain number of phone installations. cisco hardware With VoIP, a business can expand by as much or as little as it needs to. A business can add just one phone station, or a dozen, in a matter of a few minutes, and these can be located in the corporate offices, or at any off-site location, like an employee's home.