With its novel
cloud-based configuration and app platform,
Cisco's EA4500 is an interesting experiment, but the hardware itself fails
to excite.
Pros
·
Simple setup
·
Compact and stylish design
·
Easy remote configuration from any browser
·
Third-party apps can add extra functionality
·
Good range
·
Guest network
·
Dual-radio, three-stream MIMO
Cons
·
Setup wizard assumes a wireless connection
·
Limited configuration options when no web connection
·
Single USB port
·
Lacklustre maximum throughput
The usability of
routers has always left plenty to be desired. With interfaces seemingly
designed by engineers on a tight deadline, they frequently assume a high level
of technical expertise. There have been a few attempts to introduce more
user-friendly graphical interfaces, but none have gone quite as far as Cisco's
latest offering.
Cisco
Connect Cloud makes
its debut in the new EA4500 dual-band 802.11n router, and
comprises a graphical user interface with a cloud-based component to give
remote access features. The
novelty is that Cisco has made an SDK available to third-party app developers
via the Linksys Developer Community, allowing the creation of apps that
integrate with what Cisco is calling
its 'Smart Wi-Fi App Enabled Routers'. Apps to control devices like NAS
appliances are nothing new, but these are usually in-house products.
At launch, six
commercial apps were announced for iOS and/or Android devices — a full list is
available on Cisco's website. These include the web filtering and blocking
tools Netproofer and Block the Bad Stuff, streaming media players Hipplay and
Twonky Video, Device Monitoring and the Gemini IP camera monitoring utility.
Not all of these apps were available at the time of writing, but there is a
free Cisco Connect Cloud app for iOS and Android that allows access to a few
router settings such as guest access and parental controls.
Cisco's dual-band
802.11n EA4500 has 4 Gigabit Ethernet ports and an RJ-45 WAN port, plus a USB
2.0 for storage or printer sharing.
The router itself
is nothing out of the ordinary, sharing an identical chassis and very similar
innards to the existing E4200 v2 model. It has three-stream MIMO (450Mbps)
capability on both 2.4GHz and 5GHz radios, courtesy of twin Marvell
88W8366/88W8063 transceivers. The six internal antennas are a folded metal
design arranged around three sides, and the sleek grey and silver case
dispenses with any status lights apart from those on the four Gigabit Ethernet
LAN and single WAN ports (there is no ADSL version). There's also a
white-illuminated Cisco logo showing power status.
Inside the EA4500
you'll find two Marvell transceivers (2.4GHz and 5GHz), plus six internal
antennas.
A USB 2.0 port
completes the I/O features; this can be used for sharing either storage or
printers, but 3G dongles are not supported. For printer and multifunction
device sharing, a simple USB-over-IP utility is provided for client PCs.
Setup is via a
CD-based wizard, and is a simple process apart from the fact that it's intended
to be used over a wireless connection. We tried it over wired Ethernet and
(after upgrading the firmware to the latest version) it worked, although the
instructions in the wizard make no reference to wired connections. The wizard
optionally allows the SSID and encryption keys to be changed, along with the
router admin password and network name.
Once you've
created and logged into a Cisco Connect Cloud account, your router and its
settings are accessible from anyhwere with a browser and an internet
connection.
The admin
interface is accessed by logging in at www.ciscoconnectcloud.com and creating a
free account. The full service requires a web connection — if this is down, you
can login locally using the router admin password, but only basic WAN and LAN
settings can be modified. If the internet is OK, the router is associated with
the Cisco Connect Cloud account, and all settings are then accessible via the
local LAN or remotely from any browser. It's a somewhat clumsy system —
reverting to a standard fully-featured text-based menu in the absence of a web
connection might have made more sense. (Cisco has responded to early customer
complaints on this issue, and does allow a firmware downgrade to a traditional
interface, bypassing Cisco Cloud Connect altogether).
The Connect Cloud
interface is more user-friendly than your average router's web-based management
console.
The interface is
fairly intuitive, if a little slow and unresponsive, with configurable widgets
showing the status of various settings arranged to the right of a list of
categories. The top six categories are labelled 'apps', with router settings
below these. It seems an odd distinction, but any setting in the app section is
only accessible when there's a working web connection. These built-in apps
provide parental controls, USB storage settings, LAN client management, Wi-Fi
guest access, media prioritisation (QoS) and an internet speed test applet.
Third-party apps do not appear on this list, however.
There are plenty
of advanced settings tucked away in the various LAN and WAN settings menus,
such as port forwarding, DMZ, MAC filters and so on, so experienced users need
not despair of too much dumbing down. The DLNA media server and file sharing (via
SMB or FTP, but not HTTP) are configured in the USB Storage app, but
confusingly printers are added via the Device List. All remote access features
can be disabled if needed without affecting local configuration options, but
third-party apps may be affected as these hook into the cloud-based service,
not the local network.
Performance was a
very mixed bag. Using our standard setup of a notebook with an Intel Ultimate
Wi-Fi Link 5300 and Passmark Performance Test 7, at 1m range on the 2.4GHz band
(auto 20/40MHz setting) it delivered a distinctly average 44Mbps. However, at
25m it showed impressive stamina, maintaining around 26Mbps with no trouble. At
5GHz (with 40MHz-only channels configured) it improved to 57Mbps at 1m but
dropped marginally to 23Mbps at 25m. These are good long-range results, but
they don't really compensate for the unexceptional close-range performance.
Although we
applaud the attempt to simplify configuration, other router manufacturers are
already heading down similar paths. The app platform may be unique, but its
success depends very much on enticing good developers to produce appealing
apps. As a showcase for this new platform, the EA4500 is fine, with good
usability and a solid, if unexciting, feature set. But its wireless performance
is disappointing, and some fine tuning of the setup and configuration
procedures is still needed.
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